Stage Manager Report Support
For support requests, include the app version, operating system version, workflow or report section, expected result, and whether Lifetime Pro, Restore Purchases, PDF sharing, or CSV export is involved.
Install on Android
Download the official APK from the Android download section. Android 7.0 or later is required. Use the main ARM64 download for most current phones; alternate builds are listed for older ARM and Intel devices. Open the APK and allow your browser to install apps when prompted. You can disable that browser permission after installation. Future versions use the same app signature so installing an update keeps your local reports; back up important reports before reinstalling or clearing app data.
Android purchases and restoration
After paying in Stripe checkout, return to Lifetime Pro and tap Check purchase. Save the SMR- license code privately. After reinstalling, paste it into Android license code and tap Restore license. iPhone purchases use Apple Restore Purchases and do not transfer to Android.
If a payment completed but activation failed, check your network and retry Check purchase. Contact support with the Stripe receipt or transaction reference if the issue continues. Never send card details or your license code in a public post.
Before Sending A Report Issue
- Confirm the production and rehearsal report number.
- Include the report section where the problem occurred.
- For timing issues, include the entered call, start, break, restart, and end values.
- Do not send confidential cast, crew, medical, disciplinary, or incident details.
Contact: pensacola1989@qq.com